What is 10DLC?

10DLC stands for 10-digit long code, a type of U.S. phone number used for business SMS messaging. It allows reliable, high-volume messaging while following carrier rules.

Do I need to register for 10DLC?

Yes, if you plan to send SMS messages to your customers using a U.S. number. Registration helps avoid message blocking and protects privacy. Make sure to register both your Brand and your Campaign using the buttons above.

Who approves my SMS campaign?

The Campaign Registry (TCR) and participating U.S. carriers review and approve campaigns. Pintel submits your information but cannot guarantee approval.

How do my customers opt in?

Customers can opt in by texting your number first, signing a consent form, or checking a box on your website. Opt-in must be clear and documented.

Can I send marketing messages?

Yes, but you must clearly explain your campaign and get proper opt-in consent from your customers. Always include clear opt-out instructions.

What happens if I don’t follow the rules?

Non-compliance may lead to messages being blocked, fines, or other carrier restrictions. Following TCR registration and privacy guidelines keeps your SMS campaigns safe.

How long does registration take?

The approval process typically takes 3–6 weeks. Completing all steps with accurate details helps speed up approval.

Who can I contact for help?

Pintel can guide you through registration, campaign description, and privacy policy creation. Final approval rests with TCR and carriers.

This sample privacy policy is provided for reference purposes only. Customers must ensure it reflects their business practices and complies with applicable laws.